Parts Warranty

Updated Mercedes-Benz Vehicle Service Parts and Accessories Warranty

We are pleased to announce that effective January 1, 2017 the Mercedes-Benz Vehicle Service Parts and Accessories Limited Warranty has been changed from 12 months/unlimited miles to 24 months/unlimited miles. The new warranty periods are as follows:

  • 24 months/unlimited mileage, from date of purchase
  • Transmissions are warranted for 24 months or 24,000 miles, whichever comes first, from date of purchase
  • Engines and long blocks are warranted for 48 months or 50,000 miles (36 month or 36,000 miles for Sprinter), whichever comes first, from date of installation
*The Mercedes-Benz Spare Parts and Over-The-Counter Parts Warranty covers only Genuine Mercedes-Benz Parts originally purchased from an authorized Mercedes-Benz Dealership. There is additional reimbursement for labor for the repair or replacement of parts that were originally sold over the counter, if the subsequent repair is performed at an authorized Mercedes-Benz Dealer.

Genuine Mercedes-Benz Remanufactured Parts Limited Warranty Coverage

Mercedes-Benz Genuine Remanufactured Parts have the same limited warranty coverage that applies to new Genuine Mercedes-Benz Parts.*

Warranty Coverage Period

The warranty period starts from the date of purchase of the part or accessory (passenger car or light truck, as applicable). The dealer must be provided with the customer's copy of the original sales receipt on counter sales or the customer's copy of the repair order on dealer installations to validate the date of purchase.

No-Charge Warranty Repair

Warranty repair will be made at no charge for parts and labor when performed at an authorized Mercedes-Benz Center (passenger car or light truck, as applicable).

·         Defects. Mercedes-Benz USA, LLC (MBUSA) warrants to the original purchaser and each subsequent owner of a Genuine Mercedes-Benz Part, equipment, or factory approved accessory - except tires - to be free from defects in material and workmanship. Parts must be installed on a Mercedes-Benz vehicle operated in the USA under normal use and service.

·         Warranty period. The Limited Warranty covers 12 months and unlimited mileage from date of purchase

·         Transmissions. The Limited Warranty covers 24 months or 24,000 miles, whichever comes first, from date of purchase.

Engines and long blocks. The Limited Warranty covers 48 months or 50,000 miles, whichever comes first, from date of installation.

Mercedes-Benzof Elmbrook

2230 E. Moreland Blvd.
Directions Waukesha, WI 53186

  • Sales: (262) 821 5000
  • Service: (262) 821 5000
  • Parts: (262) 821 5000

Hours

  • Monday 7:30 AM-5:30 PM
  • Tuesday 7:30 AM-5:30 PM
  • Wednesday 7:30 AM-5:30 PM
  • Thursday 7:30 AM-5:30 PM
  • Friday 7:30 AM-5:30 PM
  • Saturday 8:00 AM-1:00 PM
  • Sunday Closed
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